ISO 9001 - Clause 4: Context of the Organization, Scope of QMS, and Interested Parties

 ISO 9001 Clause  4, which deals with the 1) Context of the organization, 2) Needs and Expectation of interested parties 3)  Scope of the quality management system 4) Quality management system and process. 

Clause 4.1 - Understanding organization and its context

The intent of this clause is to understand the organization's internal and external issues.
Internal issues are where the organization has control over its issues. They are related to the values, culture, knowledge, and performance of the organization.
External issues are where the organization does not have control over external issues.
These issues can be positive or negative.
These issues can arise from legal, technological, competitive, market, cultural, social, economic environments, and can come from local, regional, national, or international sources.
You can use below form for capture Internal and External Issues 
As Per ISO 9001:2015 Amendment 2024 Organization shall review whether climate change is relevant  issues

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