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Plan-Do-Check-Act (PDCA) cycle

  What The PlanDoCheckAct (PDCA) cycle is a disciplined and systematic method for problem solving and ongoing improvement. The PDCA cycle is still followed in practise when steps for a process are outlined linearly. A prepared plan based on a product, process, problem, or change that has to be improved is referred to as a plan. b. Carry out or test the documented improvements or adjustments that have been planned (often on a small scale). c. Check - Collect and examine data to determine the impact of the modification and whether it was successful. d. Take Action - If the results are positive, implement the process improvement (and don't forget to include a standard checkup on the improvement/change), or reevaluate and attempt a different strategy by repeating the cycle with the information gathered (go back to Plan). Why Offers a methodical approach to improvement; Offers a standard framework and procedure that different groups within an organisation can use. Ensures that all stage...

Pareto Analysis: Streamlining Decision Making with the 80/20 Rule

 Are you looking for a way to boost efficiency and streamline decision making in your business practices? Look no further than  Pareto Analysis , also known as the  80/20 rule  or  Pareto Principle . This powerful analytical technique can help you identify the most critical issues and opportunities in your organization. By focusing on the 20% of factors that contribute to 80% of the results, you can prioritize your efforts and resources for maximum impact. Whether you work in manufacturing, service, or any other industry,  Pareto Analysis  can be applied to any process or problem. By understanding the root causes and patterns of issues, you can make informed decisions and drive continuous improvement. Key Takeaways: Pareto Analysis  is a powerful analytical technique for streamlining decision making. Also known as the  80/20 rule  or  Pareto Principle , this approach helps you identify the most critical issues and opportunities in y...

Unlocking the Power of Organizational Knowledge: 7 Ways to Build and Maintain Your Company's Competitive Edge

 In today's fast-paced business environment, knowledge is power. As companies strive to stay ahead of the competition, they need to leverage their organizational knowledge to drive innovation, improve processes, and enhance customer experiences. But what exactly is organizational knowledge, and how can companies build and maintain it? In this blog post, we will explore the key concepts of organizational knowledge and provide seven practical tips for unlocking its power. What is Organizational Knowledge? Organizational knowledge is the information, skills, and expertise that an organization accumulates over time through its experiences, successes, and failures. It is the collective knowledge that enables an organization to perform its functions effectively and efficiently. Organizational knowledge can be based on internal sources, such as intellectual property, lessons learned from successful projects, and improvements in processes, products, and services. It can also be based on ex...

ISO 9001

  ISO 9001 current version and earlier version ISO 9001:2015 is the most recent version of the ISO 9001 standard, an international reference for quality management. This standard was last amended in February 2024 under Amendment 1. Major Changes from ISO 9001:2008 The ISO 9001:2015 version brought significant changes compared to its predecessor, ISO 9001:2008. The new standard introduced a high-level structure based on 10 clauses, making it easier to integrate with other standards. Understanding the ISO 9001:2015 Clauses ISO 9001:2015 is divided into 10 clauses. The first three clauses provide general information about the standard, whereas clauses 4 to 10 focus on its implementation. To learn more about each clause, please refer to the corresponding blog posts: Clause 1 to 3 Clause 4 Clau se 5 Clause 6 Clause 7 Clause  8 Clau se 9 Clau se 10 Process Approach (PDCA) The ISO 9001 standard relies on a smart approach called PDCA, which stands for Plan-Do-Check-Act. . First, you P...

Your Guide to ISO 9001 Internal Audits

  ISO 9001 Internal Audits Overview ISO 9001 Internal Audits is a requirement of ISO 9001:2015 standard as per clause 9.2. These audits are used to assess the effectiveness of an organization's quality management system, identify areas for improvement, and meet the requirements of ISO 9001:2015 Standards. In this article, we'll provide you with a comprehensive guide to plan, conduct and complete the ISO 9001 Internal Audits process. Preparation for ISO 9001 Internal Audits Before conducting an ISO 9001:2015 Internal Audit, it's essential to prepare effectively. The preparation process involves several steps, Establish Audit Objectives Start by determining the scope of your audit and what specific areas you want to assess. This will help you define your audit objectives and ensure that you conduct a thorough and comprehensive audit. Determine the Audit Criteria Audit criteria refer to the standards and regulations against which you'll assess your quality management syste...

ISO 9001 - Clause 10: Improvement

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  Clause 10 of ISO 9001:2015 , also known as " Improvement ," focuses on enhancing the quality management system (QMS) of an organization. It demands organizations to identify opportunities for improvement and implement necessary changes in the system. It includes two subsections: 10.2 on non-conformity and corrective action , which requires organizations to take action to eliminate the cause of non-conformities in order to prevent recurrence; and ' Root cause analysis ', which is a method used to identify the root cause of detected non-conformities. Clause 10.1 - General Clause 10.1 of ISO 9001:2015 , known as "General," outlines the general expectation for organizations to determine and select opportunities for improvement and implement any necessary changes to the quality management system. This could be achieved through the use of quality policy , quality objectives , audit results , analysis of data , corrective actions, management review , and customer...

ISO 9001 - Clause 9: Performance Evaluation

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  Clause 9 of ISO 9001:2015, titled 'Performance Evaluation', sets out the requirements for monitoring, measurement, internal audit, and management review. Clause 9.1 necessitates determining what needs to be monitored and measured, the methods for doing so, and when these activities should be performed. Clause 9.2 necessitates regular internal audits by competent personnel, and the maintenance of documented information regarding the audit process. Lastly, Clause 9.3 stipulates that top management must periodically review the organization's Quality Management System to ensure its continuing suitability, adequacy, effectiveness, and alignment with the strategic direction of the organization. Clause 9.1 - Monitoring and measurement This clause focuses on monitoring, measurement, analysis, and evaluation. It requires organizations to determine what needs to be monitored and measured, the methods for monitoring, measurement, analysis, and evaluation, when the monitoring and mea...