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Fact-Finding Audits vs. Fault-Finding Audits: Which Approach is Right?

 In quality management and audit practices, methodology isn’t just procedural—it’s foundational to credibility. Today, I want to clarify an important distinction that often gets overlooked: the difference between fact-finding and fault-finding audits. What is a Fact-Finding Audit? A fact-finding audit is an objective, predetermined approach to quality auditing. Here’s how it works in practice: The auditor decides in advance what they will check. For example, they might say, “I will audit the production area today and examine 3 production samples.” This sample size is predetermined, justified, and planned. During the audit, they check those 3 samples against established criteria. Then, critically, they report what they found—honestly. If there are zero non-conformities, they report zero. If there are non-conformities, they report those. The audit reflects reality. What is a Fault-Finding Audit? A fault-finding audit has a different mindset. The implicit goal is to find faults, not f...
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ISO 9001: 2015 - Internal Audit Checklist for Sales Process in Manufacturing

ISO 9001 Sales Process Audit: Complete Sales Order Checklist ISO 9001 Sales Process Audit: Complete Sales Order Checklist Updated November 2025 | Manufacturing Compliance Master ISO 9001 sales process audits with this comprehensive tabular checklist. This guide provides practical audit questions covering customer communication, order management, requirements review, order changes, customer satisfaction monitoring, sales competence, post-delivery services, and sales KPI tracking. Quick reference format for efficient sales process and customer order fulfillment auditing. 📋 Quick Navigation ✓ Customer Communication ✓ Order Requirements ✓ Order Review ✓ Order Changes ✓ Customer Satisfaction ✓ Sales Roles ✓ Post-Delivery Services ✓ Sales KPI...
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ISO 9001: 2015 - Internal Audit Checklist for Maintenance Process in Manufacturing

Master ISO 9001 equipment maintenance audits with this comprehensive tabular maintenance checklist. This guide provides practical audit questions covering preventive maintenance programs, maintenance scheduling, repair procedures, maintenance records, technician competence, spare parts management, predictive maintenance, equipment performance metrics, risk management for critical equipment, and maintenance communication. Quick reference format for efficient equipment maintenance and reliability auditing. 📋 Quick Navigation ✓ Preventive Maintenance ✓ Maintenance Scheduling ✓ Maintenance Procedures ✓ Breakdown Repairs ✓ Maintenance Records ✓ Spare Parts ✓ Predictive Maintenance ✓ Equipment Performance ✓ Critical Equipment ...
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ISO 9001: 2015 - Internal Audit Checklist for IT Process in Manufacturing

Master ISO 9001 IT systems and data security audits with this comprehensive tabular technology checklist. This guide provides practical audit questions covering data backup and recovery, disaster recovery planning, cybersecurity risk management, infrastructure support systems, access control and data protection, equipment maintenance, IT security, business continuity, and IT roles and responsibilities. Quick reference format for auditing the IT infrastructure supporting QMS operations. 📋 Quick Navigation ✓ Data Backup ✓ Disaster Recovery ✓ Data Security ✓ Access Control ✓ Cybersecurity ✓ Infrastructure ✓ Backup Power ✓ Equipment Maintenance ✓ Physical Security ✓ Business Continuity ✓ IT Roles ✓ Audit ...
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